FAQs
1. WHAT TYPES OF PRODUCTS DO YOU OFFER ON YOUR WEBSITE?
We offer a wide range of products including clothing, and gifts suitable for various occasions.
2. HOW CAN I PLACE AN ORDER?
Placing an order is simple. Just browse our website, select the items you want, add them to your cart, and proceed to checkout.
3. HOW DO I DETERMINE THE RIGHT SIZE FOR CLOTHING ITEMS?
Consult our size guide for detailed measurements and instructions on determining the right size for clothing items.
4. CAN I INCLUDE A PERSONALIZED MESSAGE WITH MY GIFT ORDER?
Absolutely! You can include a personalized message with your gift order. Simply provide your message during the checkout process, and we’ll ensure it’s included with your gift
5. DO YOU OFFER GIFT WRAPPING SERVICES?
Yes, we offer gift wrapping services to add an extra special touch to your gifts. You can select this option during the checkout process.
6. DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination.
7. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways.
8. WHAT IF I RECEIVE A DEFECTIVE OR DAMAGED ITEM?
We apologize for any inconvenience. Please contact our customer support with details and photos of the defective or damaged item, and we will assist you in resolving the issue.
9. WHAT IS YOUR RETURN/EXCHANGE POLICY?
Our return/exchange policy allows you to return or exchange items within a specified period after receiving your order. Please refer to our Returns & Exchanges page for detailed information.
10. HOW CAN I TRACK MY ORDER?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your package.
